Customer Service Jump to ContentJump to Main Navigation

Customer Service

Back to overview

We are at your disposal to answer any questions that you might have regarding access setup to eJournals, eBooks and databases. In case of problems with your account you can contact us as well. When encountering problems with other digital media from us we are happy to assist you, too.

Our central email address is service [ at ] degruyter.com

PamingerAndreas Paminger
Director of Operations

Tel.: +1 (857) 284-7073 x109
Mob.: +1 (857) 210-8872
e-mail: andreas.paminger [ at ] degruyter.com
 

Ulrich Neustadt
Manager Customer Service
Tel.: +49-(0)30-26005-369
e-mail: ulrich.neustadt [ at ] degruyter.com

Irene Butt
Associate Customer Service
Tel.: +49-(0)30-26005-102
e-mail: service [ at ] degruyter.com 

Tanja GégényOn maternity leave until June 2016
Tanja Gégény
Associate Customer Service
Tel.: +49-(0)30-26005-102
e-mail: service [ at ] degruyter.com
 

Darina Günther
Associate Customer Service
Tel.: +49-(0)30-26005-102
e-mail: service [ at ] degruyter.com

Laura Trellopoulos
Technical Customer Service – Americas

Tel.: +1 857-284-7073 x121
e-mail: service [ at ] degruyter.com
Claudia Wahl

Claudia Wahl
Associate Customer Service
Tel.: +49-(0)30-26005-102
e-mail: service [ at ] degruyter.com