Customer Service
We are at your disposal to answer any questions that you might have regarding access setup to eJournals, eBooks and databases. In case of problems with your account you can contact us as well. When encountering problems with other digital media from us we are happy to assist you, too.
Our central email address is service@degruyter.com
Andreas Paminger
Director Customer Service
121 High Street, Third Floor
Boston, MA 02110
USA
Tel.: +1 (857) 284-7073 x109
Mob.: +1 (857) 210-8872
Fax: +1 (857) 284-7358
e-mail: andreas.paminger@degruyter.com
Silvia Framke
Senior Manager Customer Service
Tel.: +49-(0)30-26005-197
e-mail: silvia.framke@degruyter.com
Olaf Schmalfuß
Manager Customer Service
Tel.: +49-(0)30-26005-263
e-mail: olaf.schmalfuss@degruyter.com
Tanja Gégény
Associate Customer Service
Tel.: +49-(0)30-26005-289
Fax: +49-(0)30-26005-258
e-mail: tanja.gegeny@degruyter.com
Louise Madore
Associate Customer Service
Tel.: +1 (857) 284-7073 x121
e-mail: louise.madore@degruyter.com
Ulrich Neustadt
Associate Customer Service
Tel.: +49-(0)30-26005-369
e-mail: ulrich.neustadt@degruyter.com
Claudia Wahl
Associate Customer Service
Tel.: +49-(0)30-26005-280
Fax: +49-(0)30-26005-258
e-mail: claudia.wahl@degruyter.com