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Journal of College and Character

Ed. by Dalton, Jon C. / Crosby, Pamela



Factors Contributing to the Successful Implementation of a Community College Service Learning Program: Proactive Leadership, Program Infrastructure, Professional Development, and Program Evaluation

Jane L Haggard1 / George W Moore1 / Loraine Phillips2 / Greg W Phillips3

1Sam Houston State University

2Blinn College

3Texas A & M University

©2011 Walter de Gruyter GmbH & Co. KG, Berlin/Boston. This content is open access.

Citation Information: Journal of College and Character. Volume 9, Issue 2, ISSN (Online) 1940-1639, DOI: 10.2202/1940-1639.1133, November 2007

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This case study will focus on the implementation of a community college service learning program with special emphasis placed upon four central factors. A major factor impacting the launch of this program was the presence of a proactive leadership. These leaders were well-versed in service learning methodology and philosophy, committed to securing campus-wide support, and acted as mentors/recruiters of promising service learning faculty members. Additionally, the leadership was actively engaged in the development of program infrastructure, which included the appointment of director, coordinator, and service learning council membership. Regarding professional development, it was imperative to provide opportunities to faculty who were involved with the service learning program in order to ensure curricular integrity, adherence to the service learning methodology, and commitment to the spirit of the service learning philosophy. Program evaluation was a crucial element in ascertaining both strengths and challenges that manifested within the program. The resulting outcomes of the program evaluation held the potential for adaptation that resulted in greater program quality. In addition to these four factors are service learning curriculum and pedagogy issues, the process of implementing the service learning program (which includes the four factors), and a specific service learning project exemplar.

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