To understand the relationship between information flows and white-collar output, we collected unique data on email communications to study the network connecting individuals in a management recruiting firm. We also gathered data on revenues and contracts at the individual level. Our empirical results suggest that the size of an individual's internal email network is more highly correlated with output than with the number of email messages, the time spent communicating, the external network size, and with all other measures of communication. This result suggests that a more favorable position in the network structure is associated with higher individual output.

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The Social Network within a Management Recruiting Firm: Network Structure and Output
Neil Gandal / Charles King III / Marshall Van Alstyne
1Harold Hartog School of Government and Policy, Tel Aviv University and CEPR, gandal@post.tau.ac.il
1Department of Marketing, Harvard Business School Greylock McKinnon Associates
1Department of Information Systems, Boston University and MIT
Citation Information: Review of Network Economics. Volume 8, Issue 4, Pages –, ISSN (Online) 1446-9022, DOI: 10.2202/1446-9022.1182, December 2009
Publication History:
- Published Online:
- 2009-12-01


















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