Library Statistics for the Twenty-First Century World (2009)

Table of Contents

• Frontmatter
• Table of Contents
• FOREWORD
• ADDRESS OF WELCOME
• HOW TO USE STATISTICS TO PUT ‘LIBRARIES ON THE AGENDA
The Global Statistics Project
• GLOBAL LIBRARY STATISTICS FOR THE TWENTY-FIRST CENTURY
• STANDARDISATION OF LIBRARY STATISTICS
• THE 2007 INTERNATIONAL LIBRARY SURVEY IN LATINAMERICA AND THE CARIBBEAN
• EXPERIENCIA EN LA BUSQUEDA DE DATOS ESTADISTICOS SOBRE BIBLIOTECAS DE LA REPUBLICA ARGENTINA
• TRINIDAD AND TOBAGO’S RESPONSE TO UNESCO’S SURVEY ON GLOBAL STATISTICS
• BENCHMARKING IN THE FORM OF PERFORMANCE INDICATORS AND BALANCED SCORECARD
• CURRENT TRENDS IN THE COLLECTION AND USE OF STATISTICS IN ACADEMIC AND PUBLIC LIBRARIES IN AFRICA
• LIMITS OF THE ‘GLOBAL STATISTICS’ MODEL AND SOME EXAMPLES OF HOW RESULTS ARE USED
Libraries’ Contribution to Cultural Development and Literacy Education
• INFORMATION LITERACY INDICATORS: A MUST FOR COUNTRIES
• KNOWING YOUR READERS AND YOUR COMMUNITY – TOWARDS A BROADER ROLE FOR LIBRARY STATISTICS
Public Libraries
• CANADA’S PUBLIC LIBRARIES COUNT!
• ANNUAL SURVEY OF QUÉBEC’S PUBLIC LIBRARIES: A MAJOR REVISION
• UNDERSTANDING THE METHODOLOGICAL FOUNDATIONS OF PUBLIC LIBRARY NATIONAL RATING SYSTEMS
• PRESENTATION OF NORWEGIAN INDICATORS
• QUALITY STANDARDS AND TARGET OUTPUTS BASED ON BENCHMARKING STUDIES IMPROVED BY A PROPOSED PROSPECTIVE BALANCED-SCORECARD MODEL FOR THE MONTRÉAL PUBLIC LIBRARIES SYSTEM
• BIX – THE BIBLIOTHEKSINDEX: STATISTICAL BENCHMARKING IN GERMAN PUBLIC LIBRARIES
University Libraries
• LIBRARY STATISTICS DATABASE OF THE NATIONAL UNIVERSITY OF LA PLATA (ARGENTINA): A COOPERATIVE EXPERIENCE
• ONLINE STATISTICS FOR AUSTRALIAN, NEW ZEALAND AND ASIAN ACADEMIC LIBRARIES
• LIBQUAL CANADA 2007: SERVICE QUALITY BENCHMARKING ON A NATIONAL SCALE
• LES PROGRAMMES ET PROJETS COMMUNS SUR LES STATISTIQUES DANS LES BIBLIOTHEQUES UNIVERSITAIRES DU CANADA
• TEN YEARS OF EXPERIENCE WITH BENCHMARKING IN DUTCH ACADEMIC LIBRARIES
• UK HIGHER EDUCATION LIBRARY STATISTICS
• INTEGRATED APPROACH TO THE EVALUATION OF DIGITAL LIBRARIES: AN EMERGING STRATEGY FOR MANAGING RESOURCES, CAPABILITIES AND RESULTS
Conclusions
• WHERE SHALL WE GO FROM HERE?
• GLOBAL LIBRARY STATISTICS – WHAT NEXT FOR IFLA?
• Backmatter