De Gruyter's New Platform

We are continuously cleaning and migrating data into our new systems. Our legacy data is very extensive, so please bear with us - we are proactively working on preventing access issues.

• TLL access: TLL access issues via proxy have been extensively tested and improved, and should now be resolved. In parallel, OCLC is updating our stanza, which should be available shortly.
• Shibboleth / OpenAthens: login appears to be working.
• EZProxy Stanza Update: OCLC has updated the stanza for De Gruyter products. Please visit the OCLC page https://help.oclc.org/Library_...for the latest version. We will monitor the performance and make any necessary adjustments with OCLC.
• Missing content: We have identified approx 250 ebooks missing, including titles from the HSK series. We are also working on fixing duplicate imports for Rutgers UP and Gorgias Press titles. The missing titles are being produced, and we estimate it can take up to 4 weeks to load them onto the platform. There are also some journal articles missing, which are also being worked on - however, some journal issues still require digitization for older issues, taking longer to solve.
• Databases: We are still loading database content, especially for AKL. Improved search and usage functionality are also on the development plan. However, due to the complexity of the database landscape, this will not be finalised until late spring.
  
• Library administrator login: Unlike the last platform, an administrator login does not give access to content on the current platform. An administrator login will only give access to usage statistics on the Liblynx platform (once we have set that up for everyone – please await the information email).

Customer Service is experiencing increased volumes of customer queries due to the relaunch, so response times may be slower than usual. Please be assure that tickets will be responded to as soon as possible. It is not necessary to send reminders to Customer Service – all requests will be answered as soon as possible.