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FAQ for Librarians
In the following you can find the most frequently asked questions regarding the launch of our new website. This page will be updated regularly.
We've been working with software consultancy 67 Bricks, who have built award-winning digital platforms for some of the most respected names in publishing. This new partnership represents our commitment to invest heavily in a new robust framework.
We're not just building a website – we're building a completely new digital infrastructure. The new platform is owned by De Gruyter, enabling us to act independently from service providers. This will allow us to react to our users’ and customers’ demands much quicker and more flexibly without huge IT or technology upheaval.
This platform will finally provide our users with fast, secure, and seamless digital access to 270 years of scholarly research. At launch, the platform has:
Additional functionalities will be added continuously according to our product roadmap and based on the analysis of usage data, starting from launch.
Our webshop won't be available right away, but will be implemented shortly after the launch. Bookmarks and alerts won't be migrated either.
Your email will remain the same, but you will have to reset your password as we are unable to migrate this. Library administrators will be sent further information on how to reset password shortly after launch.
We will migrate your AMS account number into the new system for reference.
Yes, we provide open URL format links to discovery services via KBART files - these will continue give access to licensed content.
You will see an access icon displayed in the search results, product pages and TOCs.
We will support all methods of access previously supported: IP access, username / password (for individuals), Shibboleth, EzProxy. In addition to IPv4, we will now also support IPv6.
Yes, we have migrated all existing IPs, so the access will not be interrupted.
There will not be any email notifications. Librarians may check the access under "My Products" on the upper right hand corner of degruyter.com.
Yes, the links will continue to lead through to our new platform. We also have a robust redirect in place for any URLs that may have changed - you will be taken to the correct page.
Please email email@example.com and include the name and email address of the new administrator. We will set the administrator up in Liblynx and they will receive an email to finish the account set-up.
No, Sciendo content and journals will be on a separate platform and will not be searchable on degruyter.com.
We do not have a timeframe yet, but we will share that information when we do.
Yes, in one year.
The new WAYFless URL structure will be: https://connect.liblynx.com/wa...[CustomerEntityID]&target=[TargetURL]. Previous WAYFless URLs will be redirected, please only use the new structure going forward.
Yes. The platform we are working on will be more stable, much faster and more flexible, offering improved search facilities and a better user experience.
Yes. The mobile site is built using responsive technology and opens automatically when accessed from a mobile device.
The site requires the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox as a browser.
Yes, for all product pages. However, not all information pages will be recreated like for like. We are conducting a review of these information pages and those that are outdated or no longer needed will be linked to the homepage or an updated, more appropriate information page. Information pages will be re-built after launch and improved on an ongoing basis.
We will ensure all your content data and entitlements work properly. We have migrated all your licensed content (ebooks, journals, databases) as well as your access data (IPs, Shibboleth, Open Athens) and library administrators. We have been working to make sure our data is correct, consistent, and usable for a seamless migration.
You will not need to replace your existing MARC records or kbart files, as the URLs in both will continue to resolve to the degruyter platform, via DOI or OpenURL format.
We will be adding a new webshop to our website a few weeks after launch. If you urgently require a journal article or book chapter, please purchase it here. To buy a print book or ebook, please visit Amazon or a local bookseller of your choice.
In order to change or update your IPs, please register with The IP Registry here. Benefits:
The IP Registry does not share any personal data - only your IPs are passed on to publisher systems.
Your access will not be impacted. We will migrate your existing IPs into the new system.
The account management system at ams.degruyter.com, which you have used to pull usage reports, will move to a new system.The new system will be LibLynx, and once the website is live, all previous account administrators will receive an invitation email to LibLynx. Account administrators will be able to access usage reports and SUSHI details through the LibLynx system going forward. Please note that SUSHI access details will change, so a new URL and API key will have to be set up at your end for the new platform.
Once the website is live, you will receive an invitation eMail from LibLynx. If you use SUSHI to harvest your usage data, you will need a new SUSHI API key and details going forward. These can be found in the admin tool for Liblynx.
COUNTER 4 and COUNTER 5 reports will be migrated for 2019/2020 to the new platform.
Yes. The degruyter.com website is accessible for all member institutions in EduGain. Please make sure you're federation metadata is up-to-date to make the SP available to your users.
We do not have a timeframe yet, but will share that information when we do.
If your institution has purchased the eBook, pricing for the print version will be shown.
The Customer Service Team will continue to assist you with any queries you may have. Please email firstname.lastname@example.org. Please include links, screenshots or any further details that might help us to solve your query quickly.