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Backlund, P. & Morreale, S. (2015). 2. Communication competence: Historical synopsis, definitions, applications, and looking to the future. Communication Competence (pp. 11-38). Berlin, Boston: De Gruyter Mouton. Retrieved 20 Nov. 2019, from https://www.degruyter.com/view/books/9783110317459/9783110317459-003/9783110317459-003.xml