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Yigitbas, E. & Sauer, S. (2014). Flexible & Adaptive UIs for Self- Service Systems. Mensch & Computer 2014 – Workshopband (pp. 167-176). Berlin, Boston: De Gruyter Oldenbourg. Retrieved 21 Oct. 2019, from https://www.degruyter.com/view/books/9783110344509/9783110344509.167/9783110344509.167.xml