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If you cannot find the answer you are looking for in this FAQ section, please do not hesitate to contact us at service@degruyter.com any time.

Is there a possibility to set up library administrator accounts on De Gruyter Online?
Can I download COUNTER reports?
Are historical usage statistics available for 2011?
How do I get MARC records?
What about Shibboleth authentication?
Do libraries using proxy servers need to adjust their settings? - Nicht mehr nötig?
What about metasearch interfaces?
What is the structure of deep links pointing to journal content?
Is there training material for De Gruyter Online?
How do I access De Gruyter Online?
How do I set up an additional administrator account?
How do I show my institution’s logo on De Gruyter Online?
How do I log in as the Administrator of my Institution and what can I do?
How do I manage my institution's access details?
Can I get an overview of my institution's holdings?
What usage reports are offered?
How do I generate usage statistics?
How do I generate COUNTER reports?
How do I generate SUSHI reports?
Are De Gruyter Online Books and Journals OpenURL compliant?
How do I connect to my database to De Gruyter online books and journals?
What metadata is offered?
Can I search across all my titles?
Can institutions purchase publications on the site?
What is "Recommend to Librarian"?
How do I update my institution’s IP ranges?
Do you support Athens and how do I update my institution’s account?
Do you support Shibboleth and how do I update my institution’s account?
How do I set up a remote access username and password?
How do I run usage reports on my institution’s account?
How do I set up Link Resolvers?
Are there Product Presentations available at DG Online?
I am a member of a library consortium. How can we access De Gruyter's journals?
Are your online journals available for use at multi campus sites?
Is our institution allowed institution wide access?
Is there an institutional site license that must be completed to gain access to the online versions of De Gruyter journals?
What is 'Sign in via your institution'?
What is De Gruyter’s policy regarding inter-library loan (ILL) and article output/copying?
Why should I register?

How can I contact you if what I’ve read here isn’t enough?