If you cannot find the answer you are looking for in this FAQ section, please do not hesitate to contact us at firstname.lastname@example.org any time.
What type of authentication options does DG Online support?
Which Browser settings and technical requirements are recommended?
How do I enable cookies?
How can I get Support for Open URL linking?
Can I receive a full List of journal DOIs and new journal URLs?
Can I receive a full list of online book DOIs and new title level URLs?
How is the new URL structure set up?
How can I get support for Shibboleth?
Username & password access?
Trusted Proxy Server access?
COUNTER3 compliant Usage Reports?
There is a problem with a page on your website, it won't load, has errors, or a graphic is missing. Whom do I contact?
Ist die Plattform für Crawler zugänglich?
Are third-party plug-ins required to utilize your online resources?
Your site says I need Acrobat, where can I download it?
Are references in PDFs hyperlinked?
What If I'm having technical difficulties using the site?