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Licensed Unlicensed Requires Authentication Published by transcript Verlag September 17, 2020

“Good Icing can’t Change an Average Cake”

Gameful Experience, Work Relationships and the Automation of Behavioural Management

  • Sebastián Gómez
From the journal Digital Culture & Society


Research on the impact of gameful experiences on the automation of labour and value creation is in need of a critical reformulation. The results presented in this study developed from a critical reading of the current literature on gamification and its internal struggles. I question what the gamification of work is, this time including knowledge collected by decades of academic research in the field of digital cultures and society, converging in a diverse yet attuned corpus of neomaterialist, post-anthropocentric, anti-Humanist, and intersectional theories of politics, algorithmic cultures and social justice (see Braidotti/ Hlavajova 2017). Findings suggest the experimental development of gamification technologies materializes from an interest in governance through the automation of behavioural management, resulting in the forced correction of non-normative bodies through self-optimization. Beyond colonial, anthropocentric binaries, gamification’s genealogy is not found in the overcoming of the Eurocentric distinction between work and games, but in the algorithmic architecture of techno-capitalism.

Published Online: 2020-09-17
Published in Print: 2019-12-01

© 2020 by transcript Verlag

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