"This book offers comprehensive evidence about how the structure of terrorist organizations affects patterns of terrorist violence and how changes to the operational environment feed back into the way terrorists organize themselves. The result is a far richer and more nuanced picture of how terrorism works, and what can be done to prevent it, than that offered by the existing literature."
—Ethan Bueno de Mesquita, University of Chicago"The Terrorist's Dilemma adds an important dimension to the study of terrorism. The book is inventive in its use of organizational theory and sources, and its argument is logically impeccable. It is an astute and useful corrective to the misperceptions of terrorism as utterly unreasoning."—Martha Crenshaw, author of Explaining Terrorism
[T]he book is well worth the read for the persuasive case that Shapiro makes that policy makers, law-enforcement agents, academics, and the general public would benefit from a greater understanding of terrorist groups as organizations.---Anita M. McGahan, Administrative Science Quarterly
Ultimately, the terrorist's dilemma that Shapiro is exploring is the divergence between the need for control and order and the equal need for opacity and security within a terrorist organisation. It is unlikely that any such organisation will ever be able to completely resolve this predicament, as by their very nature political movements seek to create parallel governance structures and therefore exactly the sort of managerial bureaucracy that Shapiro sees as their Achilles' heel. By laying out in such detail how this weakness can be exploited, Shapiro is undertaking a task that will likely stand the test of time.---Raffaello Pantucci, RUSI Journal
"The Terrorist's Dilemma expertly incorporates organizational perspectives into the study of terrorism, producing a theoretically insightful and empirically rich work that upends many conventional assumptions. Shapiro proves that differences within the chain of command, management weaknesses, and other problems common to organizations of all stripes plague terrorist groups and offer numerous opportunities to fight them better."—Daniel Byman, Georgetown University
In a unique study, Shapiro explores the management of such groups with considerable rigor, beginning with the nineteenth-century Russian progenitors of contemporary terrorist groups and ending with al Qaeda.
Jacob N. Shapiro, Winner of the 2016 Karl Deutsch Award, International Studies Association
Shapiro's book offers theoretical insight into the working of covert organizations that removes many cobwebs that cloud our understanding of the phenomenon.---Gayatri Chandrasekaran, Mint
Winner, 2013 Edgar S. Furniss Book Award, Mershon Center for International Security Studies
"How do terrorists cash checks, file expenses, or meet payroll, when every document reveals identities and locations? Understanding that the mundane challenges of organizing terrorism reveal vulnerabilities, Shapiro's superbly researched book combines authoritative scholarly analysis with page-turning examples, some drawn from internal documents, others populated with Bolshevik assassins, IRA bombers, and Hamas suicide attackers. I predict a month's quiet while thoughtful terrorists and counterterrorists stay up late absorbing The Terrorist's Dilemma. Compelling, required reading."—Eli Berman, author of Radical, Religious and Violent: The New Economics of Terrorism
The Terrorist's Dilemma is one of the most important contributions made to terrorism studies in the past decade.---Barak Mendelsohn, Perspectives on Politics
Shapiro's topical historical overview, biographical profiles and case studies make for interesting reading. . . . Shapiro's advice is penetrating.
"The overall topic of this book—the internal dynamics and dilemmas that terrorist groups face in controlling their members—has not been seriously examined, and this book makes important contributions to a timely subject. The empirical studies are well-researched and provide compelling evidence."—Michael Freeman, author of Freedom or Security