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Licensed Unlicensed Requires Authentication Published by De Gruyter Mouton 2021

8 Documenting

From the book Handbook of Management Communication

  • Viviane Sergi


This chapter addresses the contribution of documents to management communication. It describes the centrality of documents and documenting practices in organizations and develops an overview of how documents have been conceptualized in a variety of studies. Taking an active and performative view on documenting, it reflects on how documents are fundamentally about value and temporality. Building on insights from the CCO perspective, the chapter finally calls for a renewed interest in the study of documents and documenting, which is deemed especially timely in the context of the current digitalization of organizational activities.

© 2021 Walter de Gruyter GmbH, Berlin/Munich/Boston
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