Greasley, Andrew and Smith, Chris M.. "Chapter 6. Case Study: A Simulation of a Police Call Center".
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics, Berlin, Boston: De Gruyter, 2019, pp. 195-205.
https://doi.org/10.1515/9781547400690-006
Greasley, A. & Smith, C. (2019). Chapter 6. Case Study: A Simulation of a Police Call Center. In
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics (pp. 195-205). Berlin, Boston: De Gruyter.
https://doi.org/10.1515/9781547400690-006
Greasley, A. and Smith, C. 2019. Chapter 6. Case Study: A Simulation of a Police Call Center.
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics. Berlin, Boston: De Gruyter, pp. 195-205.
https://doi.org/10.1515/9781547400690-006
Greasley, Andrew and Smith, Chris M.. "Chapter 6. Case Study: A Simulation of a Police Call Center" In
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics, 195-205. Berlin, Boston: De Gruyter, 2019.
https://doi.org/10.1515/9781547400690-006
Greasley A, Smith C. Chapter 6. Case Study: A Simulation of a Police Call Center. In:
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics. Berlin, Boston: De Gruyter; 2019. p.195-205.
https://doi.org/10.1515/9781547400690-006
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