Greasley, Andrew and Musa, Emmanuel. "Chapter 16. Case Study: A Simulation of Advanced Service Provision".
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics, Berlin, Boston: De Gruyter, 2019, pp. 298-307.
https://doi.org/10.1515/9781547400690-016Greasley, A. & Musa, E. (2019). Chapter 16. Case Study: A Simulation of Advanced Service Provision. In
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics (pp. 298-307). Berlin, Boston: De Gruyter.
https://doi.org/10.1515/9781547400690-016Greasley, A. and Musa, E. 2019. Chapter 16. Case Study: A Simulation of Advanced Service Provision.
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics. Berlin, Boston: De Gruyter, pp. 298-307.
https://doi.org/10.1515/9781547400690-016Greasley, Andrew and Musa, Emmanuel. "Chapter 16. Case Study: A Simulation of Advanced Service Provision" In
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics, 298-307. Berlin, Boston: De Gruyter, 2019.
https://doi.org/10.1515/9781547400690-016Greasley A, Musa E. Chapter 16. Case Study: A Simulation of Advanced Service Provision. In:
Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics. Berlin, Boston: De Gruyter; 2019. p.298-307.
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