Graham, Sage Lambert. "Chapter 12. A manual for (im)politeness?:The impact
of the FAQ in an electronic community of practice".
Impoliteness in Language: Studies on its Interplay with Power in Theory and Practice, edited by Derek Bousfield and Miriam A. Locher, Berlin, New York: De Gruyter Mouton, 2008, pp. 281-304.
https://doi.org/10.1515/9783110208344.5.281Graham, S. (2008). Chapter 12. A manual for (im)politeness?:The impact
of the FAQ in an electronic community of practice. In D. Bousfield & M. Locher (Ed.),
Impoliteness in Language: Studies on its Interplay with Power in Theory and Practice (pp. 281-304). Berlin, New York: De Gruyter Mouton.
https://doi.org/10.1515/9783110208344.5.281Graham, S. 2008. Chapter 12. A manual for (im)politeness?:The impact
of the FAQ in an electronic community of practice. In: Bousfield, D. and Locher, M. ed.
Impoliteness in Language: Studies on its Interplay with Power in Theory and Practice. Berlin, New York: De Gruyter Mouton, pp. 281-304.
https://doi.org/10.1515/9783110208344.5.281Graham, Sage Lambert. "Chapter 12. A manual for (im)politeness?:The impact
of the FAQ in an electronic community of practice" In
Impoliteness in Language: Studies on its Interplay with Power in Theory and Practice edited by Derek Bousfield and Miriam A. Locher, 281-304. Berlin, New York: De Gruyter Mouton, 2008.
https://doi.org/10.1515/9783110208344.5.281Graham S. Chapter 12. A manual for (im)politeness?:The impact
of the FAQ in an electronic community of practice. In: Bousfield D, Locher M (ed.)
Impoliteness in Language: Studies on its Interplay with Power in Theory and Practice. Berlin, New York: De Gruyter Mouton; 2008. p.281-304.
https://doi.org/10.1515/9783110208344.5.281