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Licensed Unlicensed Requires Authentication Published by De Gruyter 2022

1 Introduction

From the book Organizational learning in tourism and hospitality crisis management

  • Zahed Ghaderi and Alexandros Paraskevas
https://doi.org/10.1515/9783110679120-001
© 2021 Walter de Gruyter GmbH, Berlin/Boston
From the book
Organizational learning in tourism and hospitality crisis management
Organizational learning in tourism and hospitality crisis management

Chapters in this book (19)

Frontmatter
Contents
1 Introduction
2 Organizational learning in tourism crisis management: An experience from Malaysia
3 Crisis knowledge in tourism: Types, flows, and governance
4 COVID-19 impact on the human aspect of organizational culture and learning: The case of the Greek hospitality industry
5 Learning from a cascading crisis: A framework for crisis learning stewardship
6 An organizational learning model for crisis management in tourism and hospitality
7 Foresight thinking and organizational learning: Scenario planning as a DMO crisis management tool
8 Barriers to organizational learning: The case of Mexico and COVID-19
9 Institutionalization of organizational learning frameworks in tourism crisis management
10 Crisis and organizational learning: The hidden links between aviation and hospitality industry
11 Crisis management and organizational learning: The case of Denizli’s hotels
12 Revisiting tourism crisis management practice: Learning from COVID-19 in Spain
13 Crisis communication and organizational learning: A case study of the 2010 New York city bed bug crisis
14 Tourism supply chain knowledge management in the pandemic era
15 Conclusion
Contributors
Index
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