About the authors
Benjamin Mueller is a professor for digital innovation and design at the University of Lausanne, Switzerland, and an Associate Researcher at the Karlsruhe Institute of Technology, Germany. His research and teaching primarily revolve around topics of digital transformation. He pays particular attention to new possibilities and patterns of action realized through the use of digital information and communication technologies.
Sarah Diefenbach is professor for market and consumer psychology at the Ludwig-Maximilians-University Munich, Germany, with a research focus on digital products and services. Her current work focuses on user experience and quality of experience as (economic) success factors as well as individual and societal consequences of ubiquitous technology in our everyday lives, such as social media, fitness gadgets, or the smartphone as a constant companion.
Leonhard Dobusch holds degrees in business and law and is a professor of organization and conducts research on the management of digital communities and openness as an organizing principle at the University of Innsbruck, Austria. Since 2016, he has also been a member of the ZDF Television Council representing the stakeholder group “Internet”, where he accompanies the digital transformation of public service media.
Katharina Baer is conference manager at Medien.Bayern GmbH, the media location initiative for the State of Bavaria. The subsidiary of the Bavarian Regulatory Authority for Commercial Broadcasting (Bayerische Landeszentrale für neue Medien) organizes, among other events, MEDIENTAGE MÜNCHEN, one of the largest media conferences in Europe. Katharina Baer’s work focuses on the conception and curation of the MEDIENTAGE conference program and other media events.
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