Social technologies have led to increasing participatory activities and institutions are interested in the potential of using these for outreach and engagement. Through offering new spaces and tools that allow users to consume and also to contribute content, institutions are expanding their traditional services which could redefine their role and relevance in the digital cultural heritage landscape. This study investigates the decision-making and practices underpinning current handling of social metadata and public-contributed contents (PCC). The focus is on examining the motivations for soliciting contributions, if and how these are moderated and managed, if they are integrated into the institutional data and knowledge base, and the extent to which public stakeholders moderate. The study also involves an investigation of whether, and how, memory institutions consider diversity and inclusiveness in soliciting participation and contributions, and the values placed on PCC, as compared to institutional resources. The aim of this study is to shed light on these by surveying libraries, archives, museums, and other institutions.
How institutions deal with the social metadata and PCC they gather, and what they do with the contributions, could be a key determining factor of the success of their participatory practice as part of their larger effort to capture and preserve collective memories. This survey shows that the profession still has a way to go towards these goals. There is little evidence that demonstrates integration of a participatory culture and activities into the strategic directions and documentary practices of institutions.
Funding source: Victoria University of Wellington
Award Identifier / Grant number: Faculty Research Grant 209221
Funding statement: I wish to thank Victoria University of Wellington Grant 209221 for funding this study and the research assistance provided by Benjamin Moore. I also thank the two anonymous reviewers for their constructive and helpful comments on improving this paper, in particular, with regard to the presentation of the findings.
I wish to thank Victoria University of Wellington Grant 209221 for funding this study and the research assistance provided by Benjamin Moore. I also thank the two anonymous reviewers for their constructive and helpful comments on improving this paper, in particular, with regard to the presentation of the findings.
Beaty, Bart, and Rebecca Sullivan. “Introduction.” In Bart Beaty, Derek Briton, Gloria Filax, and Rebecca Sullivan, eds., How Canadians Communicate III: Contexts of Canadian Popular Culture. Edmonton: Athabasca University Press, 2010, pp. 11–33. Search in Google Scholar
Brabham, Daren C. “Crowdsourcing as a Model for Problem Solving.” Convergence 14 (February 2008): 75–90. Search in Google Scholar
Cairns, S. “Tag! You’re It! What Value Do Folksonomies Bring to the Online Museum Collection?” Presented at Museums and the Web 2011, http://www.museumsandtheweb.com/mw2011/papers/tag_youre_it_what_value_do_folksonomies_bring_.html. Search in Google Scholar
Cook, Terry. “Archival Science and Postmodernism: New Formulations for Old Concepts.” Archival Science 1.1 (March 2001): 3–24. Search in Google Scholar
Christen, Kimberly. “Opening Archives: Respectful Repatriation.” The American Archivist 74.1 (Spring/Summer 2011): 185–210. Search in Google Scholar
Deodato, Joseph. “The Patron as Producer: Libraries, Web 2.0, and Participatory Culture.” Journal of Documentation 70.5 (2014): 734–58; http://www.emeraldinsight.com/doi/full/10.1108/JD-10-2012-0127 (accessed September 6, 2016). Search in Google Scholar
Eveleigh, Alexandria. “Welcoming the World: An Exploration of Participatory Archives.” Presented at International Council on Archives, 2012, at http://ica2012.ica.org/files/pdf/Full%20papers%20upload/ica12Final00128.pdf. Search in Google Scholar
Smith-Yoshimura, Karen, Carol Jean Godby, Helice Koffler, Ken Varnum, and Elizabeth Yakel. Social Metadata for Libraries, Archives and Museums. Part 2: Survey Analysis. Dublin, Ohio: OCLC Research, 2011. http://www.oclc.org/research/publications/library/2011/2011-03.pdf. Search in Google Scholar
Jenkins, Henry, Ravi Purushtoma, Margaret Weigal, Katie Clinton, and Alice J. Robison. Confronting the Challenges of Participatory Culture: Media Education for the 21st Century. Boston: MIT Press, 2009. Search in Google Scholar
Jensen, Jill Bauhs. “Folksonomies for Digital Resources.” Pacific Northwest Library Association Quarterly 74.3 (Spring 2010): 23–38. Search in Google Scholar
Kalay, Yehuda E. “Introduction: Preserving Cultural Heritage through Digital Media.” In New Heritage: New Media and Cultural Heritage. Ed. by Yehuda E. Kalay, Thomas Kvan, and Janice Affleck. London: Routledge, 2008. Search in Google Scholar
Liew, Chern Li, and Ferne Cheetham. “Participatory Culture in Memory Institutions: Of Diversity, Ethics and Trust?” D-Lib Magazine 22.7 (2016) at http://www.dlib.org/dlib/july16/liew/07liew.html (accessed August 24, 2016). Search in Google Scholar
Manovich, Lev. “The Practice of Everyday (Media) Life: From Mass Consumption to Mass Cultural Production?” Critical Inquiry 35.2 (Winter 2009): 319–31. Search in Google Scholar
Marselis, Randi. “Digitising Migration Heritage: A Case Study of a Minority Museum.” MedieKultur: Journal of Media and Communication Research 27.50 (2011): 84–99; http://ojs.statsbiblioteket.dk/index.php/mediekultur/article/view/3325/4616 (accessed September 6, 2016). Search in Google Scholar
Peers, Laura, and Alison K. Brown. “Introduction.” Museums and Source Communities. Ed. by Laura Peers and Alison K. Brown. New York: Routledge, 2003, pp. 1–16. Search in Google Scholar
Smith-Yoshimura, Karen, and Cyndi Shein. Social Metadata for Libraries, Archives and Museums Part 1: Site Reviews. Dublin, Ohio: OCLC, 2011. Search in Google Scholar
Srinivasan, Ramesh, Robin Boast, Jonathan Furner, and Katherine M. Becvar. “Digital Museums and Diverse Cultural Knowledges: Moving Past the Traditional Catalog.” The Information Society 25.4 (2009): 265–78; http://www.tandfonline.com/doi/full/10.1080/01972240903028714?scroll=top&needAccess=true (accessed September 6, 2016). Search in Google Scholar
Stein, Robert. “Chiming in on Museums and Participatory Culture.” Curator: The Museum Journal 55.2 (April 2012): 215–26. Search in Google Scholar
Stevens, Mary, Andrew Flinn, and Elizabeth Shepherd. “New Frameworks for Community Engagement in the Archive Sector: From Handing over to Handing on.” International Journal of Heritage Studies 16.1–2 (2010): 59–76. Search in Google Scholar
Trant, Jennifer, and Bruce Wyman. “Investigating Social Tagging and Folksonomy in Art Museums with Steve.museum.” Archives & Museum Informatics (2006) at http://www.archimuse.com/research/www2006-tagging-steve.pdf (accessed August 24, 2016). Search in Google Scholar
Walsh, Peter. “The Web and the Unassailable Voice.” Archives and Museum Informatics 11.2 (June 1997): 77–85; available at www.museumsandtheweb.com/mw97/speak/walsh.html (accessed August 24, 2016). Search in Google Scholar
Whaanga, Hemi, David Bainbridge, Michela Anderson, Korii Scrivener, Papitha Cader, Tom Roa, and Te Taka Keegan. “He Matapihi Mā Mua, Mō Muri: The Ethics, Processes, and Procedures Associated with the Digitization of Indigenous Knowledge: The Pei Jones Collection.” Cataloging & Classification Quarterly 53.5–6 (2015): 520–47. Search in Google Scholar
Wright, Peter. “Dialogue in the Space between Ethnography and Heritage.” In Heritage and Social Media. Ed. by Elisa Giaccardi. London: Routledge, 2012, pp. 239–42. Search in Google Scholar
Yakel, Elizabeth. “Balancing Archival Authority with Encouraging Authentic Voices to Engage with Records.” In A Different Kind of Web. Ed. by Kate Theimer. Chicago: Society of American Archivists, 2011, pp. 75–101. Search in Google Scholar
© 2016 Walter de Gruyter GmbH, Berlin/Boston