Published since August 20, 2001

i-com

Journal of Interactive Media

ISSN: 1618-162X

Editor-in-chief: Jürgen Ziegler

About this journal

Objective
This journal is devoted to human-computer interaction, media design, usability, engineering and systems evaluation, software ergonomics, cooperative systems, e-learning, mobile and ubiquitous systems, user-adaptive systems, agent development tools and methods for media in different application fields (including e-business, knowledge management, leisure and entertainment, transport, engineering, and medicine), barrier-free systems design, and the social aspects of information and communication technologies.

The journal seeks to build bridges between research and practice as well as between teaching and business, emphasizing interdisciplinary teamwork and application-oriented solutions.

The journal is the official organ of the department of "Human-Computer Interaction" at the German Association for Informatics.

Topics

Computer science
Psychology
Media design
Marketing/branding
Sociology
Business management
Labor and organizational studies

Article formats
Expert research and review articles; brief reports

Your Benefits

i-com – Journal of Interactive Media is proud to announce a new feature, the Editor’s Choice free access article. To download the featured article free of charge, please click the link below.

Vol. 20, Iss. 2: DesPat: Smartphone-Based Object Detection for Citizen Science and Urban Surveys by Christopher Getschmann and Florian Echtler

Vol. 20, Iss. 2: Citizen Needs – To Be Considered by Franzisca Maas, Sara Wolf, Anna Hohm, and Jörn Hurtienne

Vol. 19, Iss. 3: Explainable AI and Multi-Modal Causability in Medicine by Andreas Holzinger

Vol. 19, Iss. 3: Explaining Review-Based Recommendations: Effects of Profile Transparency, Presentation Style and User Characteristics by Diana C. Hernandez-Bocanegra, and Jürgen Ziegler

Vol. 19, Iss. 3: Reflecting on Social Media Behavior by Structuring and Exploring Posts and Comments by Eelco Herder, Daniel Roßner, and Claus Atzenbeck

Vol. 19, Iss. 2: How Can I Grab That? - Solving Issues of Interaction in VR by Choosing Suitable Selection and Manipulation Techniques by Matthias Weise, Raphael Zender, and Ulrike Lucke

Vol. 19, Iss. 2: Investigating the Relationship Between Emotion Recognition Software and Usability Metrics by Thomas Schmidt, Miriam Schlindwein, Katharina Lichtner, and Christian Wolff

Vol. 19, Iss. 1: Technical Aspects of Automated Item Generation for　Blended Learning　Environments in Biology by Justin Timm, Benjamin Otto, Thilo Schramm, Michael Striewe, Philipp Schmiemann, and Michael Goedicke

Vol. 19, Iss. 1: Web Tracking Under the New Data Protection Law: Design Potentials at the Intersection of Jurisprudence and HCI by Timo Jakobi, Gunnar Stevens, Anna-Magdalena Seufert, Max Becker and Max von Grafenstein

Vol. 18, Iss. 3: Assessing Users’ Privacy and Security Concerns of Smart Home Technologies by Verena Zimmermann, Paul Gerber, Karola Marky, Leon Böck, and Florian Kirchbuchner

Vol. 18, Iss. 2: Augmented Reality Windshield Displays and Their Potential to Enhance User Experience in Automated Driving by Andreas Riegler, Philipp Wintersberger, Andreas Riener, and Clemens Holzmann

Vol. 18, Iss. 2: "What’s the Robo-Driver up to?" Requirements for Screen-based Awareness and Intent Communication in Autonomous Buses by Peter Fröhlich, Raimund Schatz, Markus Buchta, Johann Schrammel, Stefan Suette, and Manfred Tscheligi

Vol. 18, Iss. 1: The Interactive Self – A Review on Simulating Social Interactions to Understand the Mechanisms of Social Agency by Marie-Luise Brandi, Daniela Kaifel, Dimitris Bolis, and Leonhard Schilbach

Vol. 18, Iss. 1: Argus Vision: A Tracking Tool for Exhibition Designers by Moritz Skowronski, Daniel Klinkhammer, and Harald Reiterer

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Useful source of information on human-computer interactions today
High quality of published papers guaranteed by German Association for Informatics
Broad scope of ICOM – from research to business and practice

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Supplementary Materials

Topics

External Links

Volume 20 Issue 3

December 2021

Publicly Available November 27, 2021

Frontmatter

Page range: I-V

Download PDF

Editorial

November 27, 2021

Editorial

Jürgen Ziegler

Page range: 195-196

Research Articles

November 27, 2021

User Experience Is All There Is

Twenty Years of Designing Positive Experiences and Meaningful Technology

Marc Hassenzahl, Michael Burmester, Franz Koller

Page range: 197-213

Abstract

Twenty years ago, we published an article in the first issue of the i-com entitled “Usability ist nicht alles” (Burmester et al., 2002), that is, “Usability isn’t everything”. This was certainly a provocative title. For most German researchers and practitioners of Human-Computer Interaction (HCI) usability was all there is and all that was ever needed to guarantee humane technology. Back then, we profoundly disagreed. We were convinced that there is more to the quality of interactive technology than mere effectiveness and efficiency. Now, twenty years later it seems safe to say that we had a point. Let’s take this as an opportunity to take a brief and utterly anecdotal look back, to take stock of the current perspective on designing the (user) experience, as well as to discuss some future opportunities and challenges.

Open Access November 27, 2021

Computer-Supported Cooperative Work – Revisited

Angelika Bullinger-Hoffmann, Michael Koch, Kathrin Möslein, Alexander Richter

Page range: 215-228

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Abstract

Due to the COVID-19 lockdowns and the related mandated work for home, we have seen a massive increase of the use of collaboration tools in various work settings in the last 18 months. Whereas this might have been a new terrain for some, IT-supported work and the related research domain Computer-Supported Cooperative Work (CSCW) have been around for decades. In this article we briefly review what CSCW has to offer for the currently increasing demand in setting up remote collaboration – and share our own observations about what happened when collaboration tools have been introduced in the pandemic. As a summary, we present some learnings from the experience – both for the current state of CSCW research and for future work.

November 27, 2021

Changing Things so (Almost) Everything Stays the Same

Technical Challenges and Solutions in a Mixed-Reality System for Financial Services

Mateusz Dolata, Simon Schubiger, Doris Agotai, Gerhard Schwabe

Page range: 229-252

Abstract

The deployment of mixed reality systems in professional settings demands adaptation of the physical environment and practices. However, technology-driven changes to the environment are problematic in some contexts. Specifically, face-to-face advisory services rely on scripted material routines using specific tools. This manuscript explores challenges encountered during the development of LivePaper, a mixed-reality system for supporting financial advisory services. First, the article presents a range of design requirements derived from existing literature and multiple years of research experience concerning advisory services and physical collaborative environments. Second, it discusses technical and design challenges that emerged when building LivePaper along with those requirements. Third, the article describes a range of technical solutions and new design ideas implemented in a working system to mitigate the encountered problems. It explores potential alternative solutions and delivers empirical or conceptual arguments for the choices made. The manuscript concludes with implications for the advisory services, the systems used to support such encounters, and specific technical guidance for the developers of mixed reality solutions in institutional settings. Overall, the article advances the discourse on the application of technology in advisory services, the use of mixed-reality systems in professional environments, and the physical nature of collaboration.

November 27, 2021

Interactions with Artificial Entities Reloaded: 20 Years of Research from a Social Psychological Perspective

Nicole Krämer, Gary Bente

Page range: 253-262

Abstract

Twenty years ago, we reflected on the potential of psychological research in the area of embodied conversational agents and systematized the variables that need to be considered in empirical studies. We gave an outlook on potential and necessary research by taking into account the independent variables behavior and appearance of the embodied agent, by referring to the dependent variables acceptance , efficiency and effects on behavior and summarizing moderating variables such as task and individual differences . Twenty years later, we now give an account on what has been found and how the field has developed – suggesting avenues for future research.

November 27, 2021

Education in the Digital Age: A Driving Force or a Lost Place

Post-Constructivist Digital Learning Through Ambient Learning Spaces

Michael Herczeg

Page range: 263-277

Abstract

Teaching and learning using computer systems has a long tradition. This contribution will discuss major challenges and changes of the last 20 years to derive consequences and ideas for the next 20 years. The development of digital educational technologies will be outlined and the deficiencies and potentials of learning with digital systems and environments will be discussed. Finally, a media framework that enables for post-constructivist learning in the 21 st century will be presented. The contribution focuses on interactive media in the context of schools, laying the foundation for digital competences for higher education and workplaces.

Open Access November 27, 2021

Gamification Reloaded

Current and Future Trends in Gamification Science

Athanasios Mazarakis

Page range: 279-294

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Abstract

Gamification can help to increase motivation for various activities. As a fundamental concept in HCI, gamification has connections with various fields involving mixed reality, health care, or education. This article presents the expertise of 106 gamification specialists who participated in four workshops called “Gam-R — Gamification Reloaded.” The extraction of current and future trends in gamification is the result of this. Four general topics, four in-depth topics, and seven emerging fields of application for gamification are depicted and enriched with the current state of research to support interested academic scholars and practitioners. Technical and less technical areas, which are the fields of work and research in gamification, are demonstrated. Some areas are already trending, while others are just beginning to show a future trend.

Open Access November 27, 2021

Augmented Reality for Future Mobility: Insights from a Literature Review and HCI Workshop

Andreas Riegler, Andreas Riener, Clemens Holzmann

Page range: 295-318

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Abstract

There is a growing body of research in the field of interaction between drivers/passengers and automated vehicles using augmented reality (AR) technology. Furthering the advancements and availability of AR, the number of use cases in and around vehicles rises. Our literature review reveals that in the past, AR research focussed on increasing road safety and displaying navigational aids, however, more recent research explores the support of immersive (non-)driving related activities, and finally enhance driving and passenger experiences, as well as assist other road users through external human-machine interfaces (HMIs). AR may also be the enabling technology to increase trust and acceptance in automated vehicles through explainable artificial intelligence (AI), and therefore help on the shift from manual to automated driving. We organized a workshop addressing AR in automotive human-computer interaction (HCI) design, and identified a number of challenges including human factors issues that need to be tackled, as well as opportunities and practical usages of AR in future mobility. We believe that our status-quo literature analysis and future-oriented workshop results can serve as a research agenda for user interface designers and researchers when developing automotive AR interfaces.

Report

November 27, 2021

From Becoming to Being Digital

The Emergence and Nature of the Post-Digital

Benjamin Mueller, Sarah Diefenbach, Leonhard Dobusch, Katharina Baer

Page range: 319-328

Volume 20 (2021)

Volume 19 (2020)

Volume 18 (2019)

Volume 17 (2018)

Volume 16 (2017)

Volume 15 (2016)

Volume 14 (2015)

Volume 13 (2014)

Volume 12 (2013)

Volume 11 (2012)

Volume 10 (2011)

Volume 9 (2010)

Volume 8 (2009)

Volume 7 (2008)

Volume 6 (2008)

Volume 5 (2006)

Volume 4 (2005)

Volume 3 (2004)

Volume 2 (2003)

Volume 1 (2002)

Volume - (2001)

Issue 0 0

Cite Score	1.3
SCImago Journal Rank	0.179
Source Normalized Impact per Paper	0.544

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Editorial

Editor-in-Chief:
Jürgen Ziegler, University of Duisburg-Essen, Duisburg, Germany; juergen.ziegler@uni-due.de

Co-Editors:
Susanne Boll, Carl von Ossietzky University of Oldenburg, Germany
Sarah Diefenbach, Ludwig-Maximilians-Universität München, Germany
Michael Herczeg, University of Lübeck, Germany
Michael Koch, Universität der Bundeswehr München, Germany
Wolfgang Prinz, Fraunhofer FIT, Sankt Augustin, Germany

Editorial Board:
Mirjam Augstein, FH Oberösterreich Hagenberg, Germany
Arne Berger, Anhalt University of Applied Sciences, Köthen, Germany
Tanja Döring, University of Bremen, Germany
Anja Exler, Adastra GmbH, Frankfurt/M, Germany
Marc Hassenzahl, University of Siegen, Germany
Johannes Konert, Fulda University of Applied Sciences, Fulda, Germany
Rainer Malaka, University of Bremen, Germany
Gerrit Meixner, Heilbronn University of Applied Sciences, Heilbronn, Germany
Tilo Mentler, Hochschule Trier, Germany
Jasminko Novak, Stralsund University of Applied Sciences, Germany
Michael Prilla, Technische Universität Clausthal, Germany
Albrecht Schmidt, Ludwig-Maximilians-Universität München, Germany
Nava Tintarev, TU Delft, Netherlands
Zeynep Tuncer, WBH – Mobile University of Technology, Darmstadt, Germany
Gerhard Weber, Technical University Dresden, Germany
Martijn C. Willemsen, Einhoven University of Technology, Netherlands

(Deutsch)

Online ISSN: 1618-162X
Print ISSN: 1618-162X
Type: Journal
Language: English
Publisher: Oldenbourg Wissenschaftsverlag
First published: August 20, 2001
Publication Frequency: 3 Issues per Year
Audience: The journal is an interdisciplinary professional forum for all scientists, business practitioners, and interested parties. It is devoted to discussing the development, user-appropriate design, and application of new information and communication technologies.