Seasoned veterinarian Phillip T. Robinson shares his remarkable stories of working at the world-famous San Diego Zoo. In vivid detail he describes encounters with foulmouthed parrots, gum-chewing chimps, and stinky flamingoes, and the sometimes dangerous consequences of both human and animal interactions. He relates insider stories such as escaping the affections of a leopard who wanted to be a lap cat, training a gorilla to hold her newborn baby gently (instead of scrubbing the floor with it), operating on a semi-anesthetized elephant, and figuring out how to feed koalas in captivity, as well as why the zoo's polar bears were turning green. Robinson's wildly entertaining tales illuminate the hazards and rewards of a world in which the "natural" and "unnatural" can collide, insightfully tracing the evolution of zoos from banal menageries to important conservation institutions.