Kohn LT, Corrigan JM, Donaldson MS. To err is human, Building a safer health system. Washington, DC: National Academies Press, 2000.Google Scholar
Gras JM, Philippe M. Application of the Six Sigma concept in clinical laboratories: a review. Clin Chem Lab Med 2007;45: 789–96.Google Scholar
Coskun A, Serteser M, Kilercik M, Aksungar F, Unsal I. A new approach to calculating the Sigma Metric in clinical laboratories. Accred Qual Assur 2015;20:147–52.Google Scholar
About the article
Published Online: 2016-01-13
Published in Print: 2016-08-01
Author contributions: All the authors have accepted responsibility for the entire content of this submitted manuscript and approved submission.
Research funding: None declared.
Employment or leadership: None declared.
Honorarium: None declared.
Competing interests: The funding organization(s) played no role in the study design; in the collection, analysis, and interpretation of data; in the writing of the report; or in the decision to submit the report for publication.