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i-com

Journal of Interactive Media

Editor-in-Chief: Ziegler, Jürgen

Online
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2196-6826
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Volume 15, Issue 1

Issues

Best Practices for Designing Electronic Healthcare Devices and Services for the Elderly

Matthias Wille
  • Corresponding author
  • Institute of Industrial Engineering and Ergonomics of RWTH Aachen University, Research Group Human Factors Engineering and Ergonomics in Healthcare, Nordrhein-Westfalen, Germany
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  • Other articles by this author:
  • De Gruyter OnlineGoogle Scholar
/ Sabine Theis
  • Institute of Industrial Engineering and Ergonomics of RWTH Aachen University, Research Group Human Factors Engineering and Ergonomics in Healthcare, Nordrhein-Westfalen, Germany
  • Email
  • Other articles by this author:
  • De Gruyter OnlineGoogle Scholar
/ Peter Rasche
  • Institute of Industrial Engineering and Ergonomics of RWTH Aachen University, Research Group Human Factors Engineering and Ergonomics in Healthcare, Nordrhein-Westfalen, Germany
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  • Other articles by this author:
  • De Gruyter OnlineGoogle Scholar
/ Christina Bröhl
  • Institute of Industrial Engineering and Ergonomics of RWTH Aachen University, Research Group Human Factors Engineering and Ergonomics in Healthcare, Nordrhein-Westfalen, Germany
  • Email
  • Other articles by this author:
  • De Gruyter OnlineGoogle Scholar
/ Christopher Schlick
  • Institute of Industrial Engineering and Ergonomics of RWTH Aachen University, Research Group Human Factors Engineering and Ergonomics in Healthcare, Nordrhein-Westfalen, Germany
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  • Other articles by this author:
  • De Gruyter OnlineGoogle Scholar
/ Alexander Mertens
  • Institute of Industrial Engineering and Ergonomics of RWTH Aachen University, Research Group Human Factors Engineering and Ergonomics in Healthcare, Nordrhein-Westfalen, Germany
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  • Other articles by this author:
  • De Gruyter OnlineGoogle Scholar
Published Online: 2016-04-12 | DOI: https://doi.org/10.1515/icom-2016-0009

Abstract

Demographic change and associated shifts in the age structure lead to major challenges in health processes. One way to address this is to increase the use of telemedicine systems and services to ensure non-local yet individualized patient care, such as in rural areas. When considering new medical technology components, we must compensate for age-related changes in perception, cognition and motor skills to achieve user-centered design and take into account psychophysical effect relationships to achieve sustainable acceptance for technology integration. This paper presents various best-practice examples for participatory investigation into influencing factors, with a focus on the different times and periods within the lifecycle of a telemedical product and associated services. In addition to giving concrete design hints derived from individual studies, the paper discusses the strengths and weaknesses of the paradigms used and provides recommendations for user-centric development with old and very old patients.

Keywords: Methods; Health; Age; Elderly; HCI; Information

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About the article

Matthias Wille

Dr. Matthias Wille studied psychology at the RWTH Aachen University, where he finished his Ph. D. in 2009. His research interests focus on human computer interaction, ergonomics, performance and subjective and objective strain measurement. He managed projects in the field of driver assistance systems, work assistance by head-mounted displays and also develops touchscreen interfaces for music applications.

Sabine Theis

Sabine Theis is research assistant and Ph. D. candidate at the RWTH Aachen University. Her research interests focus on data visualization evaluation and cognitive ergonomics. She completed an M. Sc. in Information Science from the University of Amsterdam (UvA) in 2011.

Peter Rasche

Peter Rasche is research assistant and Ph. D. candidate at the RWTH Aachen University. He completed his M. Sc. in Management Science and Engineering from the Tsinghua University Beijing as well a M. Sc. in Industrial Engineering from the RWTH Aachen University. His research interests focus on stress adaptive mobile interfaces for the elderly.

Christina Bröhl

Christina Bröhl is a Ph. D. candidate at the institute of industrial engineering and ergonomics at RWTH Aachen University. She studied psychology at Maastricht University and graduated in 2011. Her research interests include cognitive engineering, macroergonomics, user experience design and human performance modeling.

Christopher Schlick

Christopher M. Schlick received the Ph. D. degree (Dr.-Ing.) in Mechanical Engineering from Aachen University of Technology in 1999, and the Habilitation degree (Dr.-Ing. habil) also in Mechanical Engineering from Aachen University of Technology in 2004. He is now a full professor of industrial engineering and ergonomics at RWTH Aachen University and deputy director of the Fraunhofer Institute for Communication, Information Processing and Ergonomics FKIE. His current research interests are human-computer interaction and human-machine systems.

Alexander Mertens

Dr.-Ing. Dr. rer. medic. Alexander Mertens finished his master in computer science with focus on human-computer interaction and neurophysiology at RWTH Aachen University in 2008. After that he managed several research projects in the context of telemedical systems and services as well as accessibility for elderly and disabled people at the Institute of Industrial Engineering and Ergonomics of RWTH Aachen University. In 2012 he finished his Ph. D. in Theoretical Medicine and in 2014 his Ph. D. in Industrial Engineering. His research interests focus on designing target group specifics user interfaces for information and communication technology.


Published Online: 2016-04-12

Published in Print: 2016-04-01


Citation Information: i-com, Volume 15, Issue 1, Pages 67–78, ISSN (Online) 2196-6826, ISSN (Print) 1618-162X, DOI: https://doi.org/10.1515/icom-2016-0009.

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