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International Journal of Health Professions

The Journal of Verein zur Förderung der Wissenschaft in den Gesundheitsberufen

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2296-990X
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Healthcare professionals’ evaluation of interprofessional teamwork and job satisfaction / Evaluation der Teamarbeit und der Arbeitszufriedenheit von Gesundheitsfachberufen

Mirjam Körner
  • Medical Psychology and Medical Sociology, Medical Faculty, University of Freiburg, Hebelstr. 29, 79085 Freiburg, GERMANY e-mail: mirjam.koerner@mps.uni-freiburg.de
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/ Anja S. Göritz
  • Department of Occupational and Consumer Psychology, Institute of Psychology, University of Freiburg, Engelbergerstraße 41, 79085 Freiburg, GERMANY
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/ Jürgen Bengel
  • Department of Rehabilitation Psychology and Psychotherapy, Institute of Psychology,University of Freiburg, Engelbergerstraße 41, 79085 Freiburg, GERMANY
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Published Online: 2014-12-30 | DOI: https://doi.org/10.2478/ijhp-2014-0006

Abstract

Interprofessional teamwork among healthcare professionals in healthcare organizations is a key factor for both their job satisfaction and patients’ effective and efficient treatment. One precondition for successful interprofessional teamwork is a shared mental model (a common cognitive frame of reference and knowledge) of working together as a team. However, there often exist subcultures, and each of these has its own mental model of teamwork. Hence, it can be assumed that different healthcare professional groups do not share the evaluation of their interprofessional teamwork and job satisfaction (Hypothesis 1). Additionally, based on the input-process-output model of team effectiveness, it can be expected that interprofessional teamwork determines job satisfaction (Hypothesis 2). These hypotheses were tested in a survey of 272 employees in 15 rehabilitation clinics in Germany. Results showed that healthcare professionals’ evaluation of their interprofessional teamwork (F(3, 203) = 9.118, p < 0.001, η2 = 0.119) as well as their job satisfaction (F(3, 210) = 3.357, p = 0.02, η2 = 0.046) differed significantly. Physicians reported the highest level of interprofessional teamwork and job satisfaction compared with other groups. Perceptions of interprofessional teamwork explain approximately 20% of the variance in job satisfaction. Thus, both hypotheses were confirmed. Interprofessional interventions in education and practice are recommended to establish a shared mental model, which could improve teamwork and subsequently job satisfaction.

Abstract

Interprofessionelle Teamarbeit verschiedener Gesundheitsfachberufe in Einrichtungen der Gesundheitsversorgung ist sowohl für die Arbeitszufriedenheit als auch für eine effektive und effiziente Patientenversorgung ein grundlegender Faktor. Eine Voraussetzung für eine erfolgreiche interprofessionelle Teamarbeit ist ein geteiltes mentales Modell (ein gemeinsamer kognitiver Bezugsrahmen und gemeinsames Wissen) zur Zusammenarbeit im Team. Allerdings existieren hier häufig Subkulturen und jeder Gesundheitsfachberuf hat sein eigenes mentales Modell der Teamarbeit. Daher kann angenommen werden, dass die verschiedenen Gesundheitsfachberufe nicht zu einer einheitlichen Bewertung der interprofessionellen Teamarbeit und Arbeitszufriedenheit gelangen (Hypothese 1). Zudem kann basierend auf dem Input-Prozess-Output Modell der Teameffektivität angenommen werden, dass die interprofessionelle Teamarbeit die Arbeitszufriedenheit bestimmt (Hypothese 2). Diese Hypothesen wurden in einer Befragung von 272 Mitarbeitern unterschiedlicher Gesundheitsfachberufe in 15 Rehabilitationskliniken in Deutschland überprüft. Die Ergebnisse zeigen, dass die Bewertungen der interprofessionellen Teamarbeit (F(3, 203) = 9.118, p < 0.001, η2 = 0.119) sowie der Arbeitszufriedenheit F(3, 210) = 3.357, p = 0.02, η2 = 0.046) sich signifikant unterscheiden. Im Vergleich zu den anderen Gesundheitsfachberufen bewerteten Ärzte die interprofessionelle Teamarbeit und Arbeitszufriedenheit am besten. Die Wahrnehmung der interprofessionellen Teamarbeit erklärt in etwa 20% der Varianz von der Arbeitszufriedenheit. Somit konnten beide Hypothesen bestätigt werden. Interprofessionelle Interventionen in Aus- und Weiterbildung werden empfohlen, um ein gemeinsames mentales Model zu fördern, welches die Teamarbeit und in Folge auch die Arbeitszufriedenheit verbessern kann.

Keywords: Interprofessional relations; questionnaire design; quantitative method; interdisciplinary; professional identity; teamwork; job satisfaction

Keywords : Interprofessionelle Beziehung; Fragebogen; quantitative Methode; Interdisziplinarität; professionelle Identität; Teamarbeit; Arbeitszufriedenheit

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About the article

Received: 2014-04-15

Accepted: 2014-08-27

Published Online: 2014-12-30

Published in Print: 2014-12-01


Citation Information: International Journal of Health Professions, ISSN (Online) 2296-990X, DOI: https://doi.org/10.2478/ijhp-2014-0006.

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