Put generally, standardization is essential for health care providers. The goal of standards in diagnostic environments is to ensure the highest quality and safety for patients. It must be guaranteed, that the correct test result is given to the correct patient and that everything which constitutes part of the health care is performed accurately [12], [13].
In diagnostic laboratories the greatest attention is paid to International Standardization Organization (ISO) standards. General requirements for laboratories are described in ISO 15189 and ISO 17025 [12], [14]. Since ISO 17025 describes general principles for all kind of laboratories [14], this article will focus on ISO 15189, which describes the specific requirements for a medical laboratory [12]. The implementation of ISO 15189 in a medical laboratory ends successfully with an accreditation, a “formal recognition by an authoritative body, that a laboratory has the competence to carry out specific tasks” [12], [13], [15]. Furthermore, the accreditation brings the benefits of international comparability and recognition, and prevents costs resulting from multiple assessments [16].
ISO 15189 gives a framework for all parts that are involved in the diagnostic procedural process. It contains requirements for pre-, intra- and post-analytical steps during the processing of samples. Besides the principles for all technical procedures, ISO 15189 also states laboratory management requirements.
Some important parts of ISO 15189 are stated below and will be looked at in more detail.
Standard operating procedures (SOP): The use of SOP is an important prerequisite for reproducibility of NIPT results, as describing a procedure in a specific SOP ensures it is always performed in the same way. Therefore, a written SOP must be present for all procedures which are performed in the laboratory. This includes technical procedures as well as management operations.
Validation of processes: The validation must comprise all critical steps and ensure that the validated process is suitable for the intended purpose. This could be achieved, e.g. by result confirmation with another validated method or by successful participation in an external quality assessment. Moreover, the validation should also contain procedures for ongoing validation, comprised risks and set the frame in which the test can be provided. A useful guideline for validation of molecular genetic tests is given by Mattocks et al. [17].
Training of personnel: All procedures must be performed exclusively by trained and skilled employees. Personnel training must be described and documented, and should be offered frequently, as well as an accurate on-the-job-training. Using the example of evaluation of genetic data, it is easy to imagine the importance of knowledge and experience.
Internal quality controls (IQC): IQC should be implemented to ensure that a method is working consistently. Furthermore, they are necessary to decide whether a result can be trusted or not [18]. There are different possibilities to introduce IQC. For example, double-checks could be performed or reference materials used, such as a positive control for a PCR. Internally determined quality control (QC) value cut-offs could also be documented as IQC.
External quality assessments (EQA): EQA represent a comparison of test results between laboratories and are essential to ensure results concordance. There are several EQA providers, for example EMQN (The European Molecular Genetics Quality Network), UK NEQAS (United Kingdom National External Quality Assessment Service) or RfB of the DGKL (Reference Institute for Bioanalytics of the Deutsche Vereinte Gesellschaft für Klinische Chemie und Laboratoriumsmedizin e.V.), who provide method- and analyte-specific schemes in which a laboratory can participate. In addition, EuroGentest and the IFCC (International Federation of Clinical Chemistry and Laboratory Medicine) homepage provide databases in which EQA worldwide are listed. The external quality assessments should contain all sections and parts of a specific test, and be performed regularly. In addition, they represent a method to train and educate staff [18]. If no external quality assessments schemes are available, the laboratory has to consider alternative strategies, such as interlaboratory exchanges [12].
Quality indicators (QI): A laboratory should implement QI, which enables the measurement of quality and detection of potential error sources. QI could be the duration of analysis, error rates or internal audits, with the latter considered a process review [18]. The QI should be evaluated regularly, to improve the quality of all measured units. This could be done in the context of a management review.
As ISO 15189 represents the “gold-standard” of principles for any diagnostic laboratory [13], [18], it also applies to molecular genetics laboratories which perform human DNA-based tests for the determination of genetic properties. It is strongly recommended that a diagnostic molecular genetics laboratory should be accredited according to ISO 15189 standards [18], [19], alternative approaches would prefer a “requirement for accreditation of genetic laboratories, instead of a recommendation”, as molecular genetics tests are extremely specific and the quality of these tests could be improved by accreditation [13], [15], [18], [20].
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