International Journal of Libraries and Information Studies
Editor-in-Chief: Albright, Kendra S. / Bothma, Theo J.D.
IMPACT FACTOR 2017: 0.500
5-year IMPACT FACTOR: 0.596
CiteScore 2018: 0.71
SCImago Journal Rank (SJR) 2018: 0.314
Source Normalized Impact per Paper (SNIP) 2018: 0.626
Usability Assessment of Academic Digital Libraries: Effectiveness, Efficiency, Satisfaction, and Learnability
This study is to develop and evaluate methods and instruments for assessing the usability of digital libraries. It discusses the dimensions of usability, what methods have been applied in evaluating usability of digital libraries, their applicability, and criteria. It is found in the study that there exists an interlocking relationship among effectiveness, efficiency, and satisfaction. It provides operational criteria for effectiveness, efficiency, satisfaction, and learnability. It discovers users' criteria on “ease of use,” “organization of information,” “terminology and labeling,” “visual attractiveness,” and “mistake recovery.” Common causes of “user lostness” were found. “Click cost” was examined.
Here you can find all Crossref-listed publications in which this article is cited. If you would like to receive automatic email messages as soon as this article is cited in other publications, simply activate the “Citation Alert” on the top of this page.