Jump to ContentJump to Main Navigation
Show Summary Details
More options …


International Journal of Libraries and Information Studies

Editor-in-Chief: Albright, Kendra S. / Bothma, Theo J.D.

IMPACT FACTOR 2017: 0.500
5-year IMPACT FACTOR: 0.596

CiteScore 2018: 0.71

SCImago Journal Rank (SJR) 2018: 0.314
Source Normalized Impact per Paper (SNIP) 2018: 0.626

See all formats and pricing
More options …
Volume 55, Issue 2-3


Usability Assessment of Academic Digital Libraries: Effectiveness, Efficiency, Satisfaction, and Learnability

Judy Jeng
  • Corresponding author
  • School of Communication, Information, and Library Studies, Rutgers, The State University of New Jersey, New Brunswick, NJ, U.S.A.
  • Other articles by this author:
  • De Gruyter OnlineGoogle Scholar
Published Online: 2008-01-07 | DOI: https://doi.org/10.1515/LIBR.2005.96

This study is to develop and evaluate methods and instruments for assessing the usability of digital libraries. It discusses the dimensions of usability, what methods have been applied in evaluating usability of digital libraries, their applicability, and criteria. It is found in the study that there exists an interlocking relationship among effectiveness, efficiency, and satisfaction. It provides operational criteria for effectiveness, efficiency, satisfaction, and learnability. It discovers users' criteria on “ease of use,” “organization of information,” “terminology and labeling,” “visual attractiveness,” and “mistake recovery.” Common causes of “user lostness” were found. “Click cost” was examined.

About the article

Judy Jeng, School of Communication, Information, and Library Studies, Rutgers, The State University of New Jersey, 4 Huntington Street, New Brunswick, NJ 08901-1071, U.S.A. E-mail:

Received: 2005-05-30

Accepted: 2005-08-04

Published Online: 2008-01-07

Published in Print: 2005-10-10

Citation Information: Libri, Volume 55, Issue 2-3, Pages 96–121, ISSN (Print) 0024-2667, DOI: https://doi.org/10.1515/LIBR.2005.96.

Export Citation

Citing Articles

Here you can find all Crossref-listed publications in which this article is cited. If you would like to receive automatic email messages as soon as this article is cited in other publications, simply activate the “Citation Alert” on the top of this page.

Yahia Zare Mehrjerdi
The Electronic Library, 2017, Volume 35, Number 2, Page 374
F. Sen
International Journal of Heritage in the Digital Era, 2012, Volume 1, Number 1_suppl, Page 107
Hyun Hee Kim and Yong Ho Kim
The Electronic Library, 2008, Volume 26, Number 6, Page 863
Mohamad Noorman Masrek, Adnan Jamaludin, and Sobariah Awang Mukhtar
Library Review, 2010, Volume 59, Number 3, Page 198
Ankur Pant
The Electronic Library, 2015, Volume 33, Number 5, Page 896
Jiann‐Cherng Shieh
The Electronic Library, 2012, Volume 30, Number 5, Page 707
Douglas Brock, Sara Kim, Odawni Palmer, Thomas Gallagher, and Eric Holmboe
Teaching and Learning in Medicine, 2013, Volume 25, Number 1, Page 89
Caroline Asiimwe, Daniel J Kyabayinze, Zephaniah Kyalisiima, Jane Nabakooza, Moses Bajabaite, Helen Counihan, and James K Tibenderana
Implementation Science, 2012, Volume 7, Number 1
Hong Iris Xie
Information Processing & Management, 2008, Volume 44, Number 3, Page 1346
Su-Jin Jeong and Jee-Yeon Lee
Journal of the Korean Society for information Management, 2011, Volume 28, Number 3, Page 355
Nadjla Hariri and Yaghoub Norouzi
The Electronic Library, 2011, Volume 29, Number 5, Page 698
Giannis Tsakonas and Christos Papatheodorou
Journal of the American Society for Information Science and Technology, 2011, Volume 62, Number 8, Page 1577
David J. Comeaux
Journal of Web Librarianship, 2008, Volume 2, Number 2-3, Page 457
Remi Castonguay
Journal of Web Librarianship, 2008, Volume 2, Number 2-3, Page 429
A. Jaafar and S.L. Chan
Research Journal of Information Technology, 2009, Volume 1, Number 3, Page 94
Richard Rogers and Hugh Preston
OCLC Systems & Services: International digital library perspectives, 2009, Volume 25, Number 3, Page 200
Elke Greifender and Najko Jahn
Library Hi Tech, 2008, Volume 26, Number 4, Page 606
Alireza Isfandyari‐Moghaddam and Behrooz Bayat
The Electronic Library, 2008, Volume 26, Number 6, Page 844

Comments (0)

Please log in or register to comment.
Log in