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Paladyn, Journal of Behavioral Robotics

Editor-in-Chief: Schöner, Gregor

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2081-4836
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Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric Badges

Annica Kristoffersson
  • Corresponding author
  • AASS Center of Applied Autonomous Sensor Systems, Örebro University Fakultetsgatan 1, 70182 Örebro, Sweden
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/ Silvia Coradeschi
  • Corresponding author
  • AASS Center of Applied Autonomous Sensor Systems, Örebro University Fakultetsgatan 1, 70182 Örebro, Sweden
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/ Kerstin Severinson Eklundh
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  • School of Computer Science and Communication, KTH Royal Institute of Technology 10044 Stockholm, Sweden
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/ Amy Loutfi
  • Corresponding author
  • AASS Center of Applied Autonomous Sensor Systems, Örebro University Fakultetsgatan 1, 70182 Örebro, Sweden
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Published Online: 2013-09-11 | DOI: https://doi.org/10.2478/pjbr-2013-0005

Abstract

The field of mobile robotic telepresence for social communication is in rapid expansion and it is of interest to understand what promotes good interaction. In this paper, we present the results of an experiment where novice users working in health care were given a guided tour while maneuvering a mobile robotic telepresence system for the first time. In a previous study, it was found that subjective presence questionnaires and observations of spatial configurations based on Kendon’s F-formations were useful to evaluate quality of interaction in mobile robotic telepresence. In an effort to find more automated methods to assess the quality of interaction, the study in this paper used the same measures, with the addition of objective sociometric measures. Experimental results show that the quantitative analysis of the sociometric data correlates with a number of parameters gathered via qualitative analysis, e.g. different dimensions of presence and observed problems in maneuvering the robot.

Keywords: Mobile Robotic Telepresence; MRP systems; F-formations; Spatial Formations; Presence; Telepresence; Sociometry; Quality of Interaction

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About the article

Published Online: 2013-09-11

Published in Print: 2013-09-01


Citation Information: Paladyn, Journal of Behavioral Robotics, Volume 4, Issue 1, Pages 34–48, ISSN (Print) 2081-4836, DOI: https://doi.org/10.2478/pjbr-2013-0005.

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