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Paladyn, Journal of Behavioral Robotics

Editor-in-Chief: Schöner, Gregor

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CiteScore 2018: 2.17

SCImago Journal Rank (SJR) 2018: 0.336
Source Normalized Impact per Paper (SNIP) 2018: 1.707

ICV 2017: 99.90

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Robot use cases for real needs: A large-scale ethnographic case study

Leon Bodenhagen
  • Corresponding author
  • SDU Robotics, Maersk Mc-Kinney Moller Institute, University of Southern Denmark, Odense, Denmark
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  • Other articles by this author:
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/ Kerstin Fischer / Trine S. Winther / Rosalyn M. Langedijk / Mette M. Skjøth
  • Centre for Innovative Medical Technology, Odense University Hospital, Odense, Denmark; Danish Centre for Health Economics, Department of Public Health, University of Southern Denmark, Odense, Denmark
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Published Online: 2019-05-16 | DOI: https://doi.org/10.1515/pjbr-2019-0014


This article discusses the process of developing robot use cases using large-scale ethnographic observation as a starting point. In particular, during 296 hours of ethnographic observation of the workflows at seventeen departments at Odense University Hospital, 607 processes were described and subsequently annotated. The ethnographic method provided rich, contextually situated data that can be searched and categorized for use case development, which is illustrated on an example use case, describing the process and illustrating the type of data elicited, discussing the problems encountered and providing downloadable tools for other researchers interested in similar approaches to use case development.

Keywords: use case development; ethnography; health care; innovation; welfare robots


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About the article

Received: 2018-08-31

Accepted: 2019-03-29

Published Online: 2019-05-16

Published in Print: 2019-01-01

Citation Information: Paladyn, Journal of Behavioral Robotics, Volume 10, Issue 1, Pages 193–206, ISSN (Online) 2081-4836, DOI: https://doi.org/10.1515/pjbr-2019-0014.

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© 2019 Leon Bodenhagen et al., published by De Gruyter. This work is licensed under the Creative Commons Attribution 4.0 Public License. BY 4.0

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