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The European Journal of Applied Economics

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Differences in Motivation of Health Care Professionals in Public and Private Health Care Centers

Razlike U Motivaciji Zaposlenih U Državnim i Privatnim Domovima Zdravlja

Lepa Babić
  • Singidunum University, Faculty of Business 32 Danijelova Street, Belgrade, Serbia
  • Email:
/ Boris Kordić
  • Faculty of Security Studies, University of Belgrade Gospodara Vučića 50, Belgrade, Serbia
/ Jovana Babić
  • Faculty of Philosophy, Department of Psychology, University of Belgrade, MA student Čika Ljubina 18-20, Belgrade, Serbia
Published Online: 2014-11-20 | DOI: https://doi.org/10.5937/sjas11-6957

Abstract

It is very important to achieve client satisfaction in the health care sector, which is why the issue of motivation of health care professionals is always an interesting topic to explore. Having in mind the current situation in the private health care sector in Serbia, we have decided to examine the differences in satisfaction of motivational needs in health care professionals, with an emphasis on differences between health care professionals working in public and private health care centres. We have used Maslow and Herzbergs motivation theories when designing the appropriate questionnaire. The results obtained have revealed differences between subsamples. Health care professionals working in the private sector are more satisfied with their salaries, working conditions, job certainty and opportunities for professional development.

Rezime:

U zdravstvenom sektoru je izuzetno važno postići zadovoljstvo klijenata i stoga je pitanje motivacije zaposlenih u tom sektoru uvek interesantno za istraživanje. S obzirom na razvoj privatnog sektora zdravstva u Srbiji odlučili smo da ispi-tamo razlike u zadovoljenju motivacionih potreba zaposlenih u zdravstvenom sektoru, s posebnim osvrtom na razliku između privatnog i državnog sektora. U konstruisanju istraživačkog upitnika pošli smo od motivacionih teorija Maslova i Hercberga. Rezultati su pokazali da postoje razlike među poduzorcima. Zdrav-stveni radnici u privatnom sektoru su zadovoljniji platom, radnim uslovima, sigurnošću posla i mogućnostima za profesionalni razvoj

Keywords: Maslow's hierarchy of needs theory; Herzberg's two-factor theory; health care professionals

Ključne reči:: Maslovljeva teorija hijerarhije; potreba; Hercbergova dvofaktorska; teorija; zdravstveni radnici

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About the article

Received: 2014-10-05

Revised: 2014-10-17

Accepted: 2014-10-22

Published Online: 2014-11-20



Citation Information: Singidunum Journal of Applied Sciences, ISSN (Online) 2217-8783, DOI: https://doi.org/10.5937/sjas11-6957. Export Citation

© 2014 Lepa Babić et. al.. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License. (CC BY-NC-ND 3.0)

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